For a video slot machine or poker, why not put a numeric keyboard on the screen where you have to enter your four-digit player card PIN after you hit the “cash out” buttonor the ticket will not come out. If you don’t have a player card, you would be required to enter one before starting your session. The sooner you place a claim online (or by phone) for your lost or stolen card the better it will be for your refund. If you wait, you’ll lose money for those days you weren’t using the card because you will only be refunded from the time you placed your claim through the end of the month (or week, depending).
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How to recharge your card
Recharging adds value to the balance of your metroCARD.
There are a number of ways to recharge and all you need is a metroCARD account.
Create an account or log in to your metroCARD online account.
There is a minimum $5.00 recharge value for metroCARDs.
| New balance always available | New balance available immediately | New balance with an hour |
|---|---|---|
| Auto recharge | Adelaide Metro InfoCentres | Call 1300 311 108 |
| metroCARD agents | Recharge online | |
| Fare vending machines |
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Recharging your metroCARD
You can recharge as needed or set up Auto recharge so you never run out of value on your metroCARD.
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All you need is a Visa or MasterCard credit card and an online metroCARD account.
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After recharging online, the recharge value will be available within an hour and display on your metroCARD from your first validation on any bus, train or tram and at railway station barrier gates.
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The validator will flash both green and yellow lights to indicate that the online recharge has been added to your metroCARD.
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After recharging online, your updated balance and transaction history statement may take up to 24-48 hours to appear on your online metroCARD account.
Remember, if you need to recharge immediately you can instantly recharge by using a recharge machine on board any train or tram plus at many other popular locations, or by visiting a metroCARD agent.
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If you are recharging on-board please note the machines only accept Visa and MasterCard credit/bank cards and coins.